First Horizon grows mentoring program while reducing administrator workload
The Challenge
First Horizon had been running a mentoring program manually for many years. However, the employee that ran the mentoring program was leaving the organization. First Horizon wanted to continue to offer this mentoring program without backfilling the employee that left.
The Solution
First Horizon adopted Together's mentoring platform to manage their mentoring program. We integrated into their Ultipro HRIS to sync basic employee information and SAML 2.0 to offer SSO.
The Results
Not only was First Horizon able to grow their regular program by 25%, they also managed to add 3 new mentoring programs for high-potential employees. They did all of this without backfilling the employee who previously managed the program by having the program administered by another employee who already had a full plate of other initiatives.
The program participants also continue to love to get mentoring:
"My second session was awesome. I had the opportunity to go to our operation center for the first time. I love this program because it is helping me to grow in other areas in First Horizon."
Overview
First Horizon Bank, formerly First Tennessee Bank, is a financial services company based in Memphis, Tennessee. First Horizon provides financial services through more than 180 locations in and around Tennessee. The company was founded during the Civil War in 1864.
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